FAQ

Life is complicated. We all have questions.

What’s a smart lock?

A smart lock takes a modern spin on your typical “dumb” mechanical lock. By infusing it with internet-enabled technology, you can turn your door into a highly secure and versatile smart entry system. These internet-enabled devices are often called IoT devices, short for “Internet of Things.” Smart locks allow you to have additional access methods beyond the traditional key, as well as keep a record, or audit trail, of when your lock was accessed. Many smart locks also have the ability to tell you the status of the lock on your phone, so you’re never left wondering, “Did I lock the front door?”

Why do you keep saying cylinder? Isn’t it a lock?

It gets confusing, we know. In general, “lock” refers to the entire assembly of hardware that allows you to open and secure your door. It includes a bolt or latch, the door knob, a strike plate and the cylinder. The cylinder is the part where you insert the key. This is also the element that determines if you should be allowed to have access; i.e. does the key fit the lock? By creating a smart cylinder, we are able to provide the access management that people seek from smart locks, while still being compatible with your existing lock.

How long does the

battery last?

Years! This is one of our favorite parts about our cylinder and the lock system it creates! A lot of smart locks currently in the market rely on non-rechargeable battery power; usually 4 or 6 AA batteries. This makes the device bulky and often means you need to replace the batteries every few months in order to avoid being locked out of your space. Last Lock has a regenerative power system (think Toyota Prius), so you’ll never be locked out or need to hunt down obscure batteries.

How do I know if

Last Lock is compatible

with my door?

Unfortunately, standardization is not something that has hit the door and door hardware industries quite yet. It can be difficult to find a lock that will fit your door, especially if you have glass or other decorative features. That’s why our product is a cylinder replacement, so it’s compatible with a greater number of doors. We are currently developing rim and mortise cylinder product lines. These two cylinders appear very similar from the outside, but are very different on the inside. Rim cylinders have a long metal piece that runs completely through the door, while mortise cylinders are threaded and the pieces screw together. If you have a single family home in the US, chances are it’s a rim cylinder. Mortise cylinders can be more commonly found in commercial applications and come in a variety of sizes.

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